Property manager here — 278 units Phoenix, 356-unit Santa Monica. Ask me anything.
Hey BP community — wanted to introduce myself properly.
I'm a property manager based in Phoenix. I currently run a 278-unit apartment community here, and before this I managed a 356-unit mixed-income property in Santa Monica that covered just about every housing type you can imagine — rent control, market rate, Section 8, Below Market Housing (BMH), and a trailer park. All in one community.
I'm not an investor (yet — working on that), but I know the operations side of multifamily better than most. I've dealt with:
- Leasing process breakdowns and how to fix conversion rates
- Compliance issues in rent-controlled and subsidized housing environments
- Fair Housing screening procedures that actually hold up
- Entrata reporting and how to build workflows that don't fall apart
- Resident escalations, evictions, and everything that comes before them
- Out-of-state owner communication and how to structure it so everyone stays sane
I joined BP because I want to connect with landlords and investors who are building or managing their own portfolios. I see a lot of questions in the forums from self-managing landlords who are one bad lease or one bad notice away from a costly mistake — and that's exactly the stuff I deal with every day.
I'm happy to answer questions publicly in the forums. If you've got something more involved — a lease review, an operations audit, a compliance question — I do occasional consulting work for a flat fee. But honestly, ask away in the threads first. Most things don't need a paid engagement.
Looking forward to being a useful part of this community.
— Jayden
I'm a property manager based in Phoenix. I currently run a 278-unit apartment community here, and before this I managed a 356-unit mixed-income property in Santa Monica that covered just about every housing type you can imagine — rent control, market rate, Section 8, Below Market Housing (BMH), and a trailer park. All in one community.
I'm not an investor (yet — working on that), but I know the operations side of multifamily better than most. I've dealt with:
- Leasing process breakdowns and how to fix conversion rates
- Compliance issues in rent-controlled and subsidized housing environments
- Fair Housing screening procedures that actually hold up
- Entrata reporting and how to build workflows that don't fall apart
- Resident escalations, evictions, and everything that comes before them
- Out-of-state owner communication and how to structure it so everyone stays sane
I joined BP because I want to connect with landlords and investors who are building or managing their own portfolios. I see a lot of questions in the forums from self-managing landlords who are one bad lease or one bad notice away from a costly mistake — and that's exactly the stuff I deal with every day.
I'm happy to answer questions publicly in the forums. If you've got something more involved — a lease review, an operations audit, a compliance question — I do occasional consulting work for a flat fee. But honestly, ask away in the threads first. Most things don't need a paid engagement.
Looking forward to being a useful part of this community.
— Jayden