electrical problem

[Benjamin Kanevsky]

My tenant called me last night and said that her daughter plugged in an iron in her room and that it somehow set off the circuit and there is no electricity in her room. She said that they unplugged everything in her room and tried flipping the circuit back, but it just keeps flipping back and they can't get the electricity in her room back on. What do I need to look for in order to resolve the issue?

[Troy Sheets]

Best guess, something melted and you've got a dead short in that receptacle. Make sure there is no power to the receptacle, pull it out and look for melty bits. After that, it could be melted wires under a pinched staple in the wall, a device in another room that is on that circuit still tripping it, circuit breaker itself could be faulty (rare but it happens) or any number of odd-ball things. I'd start at the receptacle the iron was plugged into, after that you're probably going to need an electrician to trouble shoot the issue.