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Updated about 4 years ago on . Most recent reply

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Susie Scorer
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Be careful before you purchase True submeter.

Susie Scorer
Posted

Be very careful that you are able to use the product True Submeter sells before purchasing.   I purchased for a 4 unit property and unfortunately was not able to use (Plumber did not check crawl space like he said he did so when it came time to install, I was unable to).  Regardless, I returned in unused condition and only got approx 50% refund. Paid over $500 and got $255 back.  I wish my plumber had done what I asked but also seems very unreasonable for company to keep half my purchase for "set up bs fees".   

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