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Updated over 8 years ago on . Most recent reply

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16
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Abhijit Dey
  • Investor
  • Aurora, IL
3
Votes |
16
Posts

Another day, another Buildium price increase

Abhijit Dey
  • Investor
  • Aurora, IL
Posted

First they eliminated 20 unit plan. Okay, I am over 20 units, but still.. Now it is $75 / month for 120 units. I guess I am with the wrong company if they expect their customers to have 120 units minimum.

Recommendations please? Need to leave Buildium.

Links on increase: Some details and FAQ

Most Popular Reply

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769
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279
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Shane H.
  • Investor
  • Wichita, KS
279
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769
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Shane H.
  • Investor
  • Wichita, KS
Replied

@Abhijit Dey

I've stopped referring them due to all the price increases.  I think I helped refer you - I'm sorry for the issues.  They were great in dealing with small landlords, now they want nothing to do with smaller folks.  (IE offering smaller min unit plans and prices more in line that a smaller landlord could afford)

On top of that whenever I'd refer someone to Buildium I'd have to ask several times for them to give us both the referral credits even though we followed their directions.    I'm fairly entrenched in their software and still like it but I'm not above moving.  I really dont want appfolio due to price as well.  I may pay for Buildiums software one more year then look at a move.

I started with them in 2010 and again - they were amazing - at least I felt so for what they offered - and always great service anytime you called.  The price increases and making me look like a fool whenever I referred new people have upset me.  I never thought I'd slightly badmouth them on a public forum.  I wonder if the founder has some Wallstreet Greedy Fatcats as outside investors now and they are wanting to run his business into the ground and milk it for all it's worth then dump it.  I really don't get the logic.  Catering to smaller folks was one thing that set them apart.  That and the service and now it's being tossed out the door.  I hope they follow these forums and they have been open to change in the past - maybe they will change now. Who knows.

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