Should I fire my property manager?

[Alfath Ahmed]

I own a SFH in Dayton, OH managed by a Keller Williams PM. Early January, the HVAC system went out in my property (old steam boiler system). I had the system immediately fixed within a day; however, some of the radiators were heating and some weren't. The upstairs bedrooms all had heat, the living room radiators needed to be bleeded out.

I hired a HVAC guy immediately and he suggested to put in a forced air system along with duct work in a 1600 sqft SFH. This took a bit (2.5 weeks for the entire system to be installed). The living room had heat within the next few days.

After everything is complete, the PM tells me the tenants escrowed the rent money. At this point, I ask him what we need to do and he starts stalling. 1 week later, he sends me a text saying that the courts awarded the tenants the rent money because of failure to show up to court. He received a letter.

I was never given a letter and I told him that. He said in "Montgomery county, the landlord can only show up to court" and that I should have received a letter. Then I got him to send me the letter after pushing him for a week and it says 

"Plantiff (Property Manager) vs. Defendant (Tenant)"

My LLC that owns the property had no name anywhere and that's why I never received the letter. He said it was my fault and that in that county only the landlord can show up to court not the PM.

Do you guys think he is trying to trick me into believing that this is my fault even though he should have paid attention?

Thanks!

[Bill B.]

Your letter says the PM is suing the tenant. It doesn’t say the tenant is suing the landlord and it doesn’t say you can’t sue separately. 

That being said. Part of the reason you hire a PM is because they have time to be experts in the local and state laws that you do not. It APPEARS this a realtor doing PM on the side or a VERY new PM. I’d ask for recommendations at a local investors group or on BP with Columbus in the title to draw local experts.