What is most important to you when working with a property manager?

[Dan J.]

Hi All,

I am working closely with a company to identify what key factors are most important to us when choosing a Property Management company. I own 6 doors currently and know what I think, but I would love to hear what factors are most important to y'all (communication, on time payment, guaranteed rent. eviction assistance, etc.)

No wrong answers!

[Nathan Grabau]

I want someone who owns property themselves. The most ideal back story a property manager can have is they were managing their units and decided to help other people with the systems they use. I am still willing to use someone who went the other order, property manager turned pm + investor, but this is less ideal.