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Updated 11 months ago on . Most recent reply

User Stats

21
Posts
14
Votes
Brennan Vaughn
  • Investor
  • Charlotte, NC
14
Votes |
21
Posts

managing properties with Doorloop software

Brennan Vaughn
  • Investor
  • Charlotte, NC
Posted

I've been using RentRedi for 2+ years - pretty fed up with their issues over the last 3 months. Multiple tenants cannot pay, tons of bugs on the backend, User Interface doesn't load 30% of the time, the support team is based in the Philippines and they have no idea what they are doing just copying and pasting scripts. Needless to say, I have broken systems in place right now that need to be fixed. 

I am pretty impressed with DoorLoop it feels like a more complete Rentredi with better backend technology stack and a United-based support team. 

If you are using DoorLoop please drop a comment below and let me know what you like about it so far. If you have had issues with DoorLoop would also like to hear those as well.

Thanks in advance. 

Most Popular Reply

User Stats

18
Posts
17
Votes
Daniel Rivera
  • Property Manager
  • Jersey City, NJ
17
Votes |
18
Posts
Daniel Rivera
  • Property Manager
  • Jersey City, NJ
Replied

I switched from Buildium to Doorloop this year. I use it for my property management company in NJ. So far, I have no complaints. It's user friendly, with a modern design. Offers both tenant and owner portals. No auto-generated financial reporting, but owners can generate their own reports through their portals. One thing it's lacking is with its API integrations with 3rd parties. However, they do have Zapier integration. Customer service is A+. They offer data migration assistance for when you switch to their system, as well.

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Proactive Property Management
5.0 stars
3 Reviews

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