Tenant Neglect caused ice build up on air handler

[Lacey A.]

Our tenants are required by their lease to change out the air filters for the Hvac on a regular basis. They did not do so causing poor circulation which caused an ice build up on the less than two year old air handler. This damage is not covered by the warrantee. Who is liable for the cost of repairs? and on what grounds? 

There is additional damages due the water leak, most of which I can handle. 

[Account Closed]

Quote from @Lacey A.:

Our tenants are required by their lease to change out the air filters for the Hvac on a regular basis. They did not do so causing poor circulation which caused an ice build up on the less than two year old air handler. This damage is not covered by the warrantee. Who is liable for the cost of repairs? and on what grounds? 

There is additional damages due the water leak, most of which I can handle. 

There shouldn't be any damage just becasue of ice build up. Change the filter, clean the AC of leaves and debris and run the AC as normal. The ice will melt and  cool will circulate. There are two steps. Change the air filter. (Tenant's job every few months or as needed) Have the the AC unit Serviced . (Your job at least once a year)