Shared electricity on two units

[Albert Johnson]

On one of my units the property has shared electric with another unit I own. One of the units has a submeter and the other doesn't. 

The tenant that receives the electric bill is the tenant that does not have a submeter. They moved in 2 months ago. This tenant complains that the bill is extremely high. 

The tenant that has a submeter moved in this month. The submeter is accurate and tracks usage of anything powered on in the unit. 

Does anyone have experience with tenants on shared electric?

How did you handle this with one tenant complaining there electric is high?

[Albert Johnson]

Quote from @Theresa Harris:

Quote from @Albert Johnson:

Quote from @Theresa Harris:

If I read your post correctly, there is a main meter that is read and a submeter that measures what goes to the second unit. If that is the case, then it should be a simple matter of taking the total, subtracting the amount from the submeter and then dividing the bill appropriately with them splitting and fees unrelated to the usage 50:50.

 Yes. I simplified this to them. They are complaining to see the actual submeter and where it's located

 They should be able to get a copy of the other bill or the readings-there is no need for them to have to see the meter themselves (ie enter the other tenants space-even though the meter is outside).

I told the tenant to be open and honest with the bill and show it to them. The tenant wanted me involve instead. I explained to them if they wanted me to be involved they need to show me their complete bill also, showing me the rate and plan. They refuse.