Warning – Mynd Property Management Issues

[Sundar Sritharan]

I want to share my frustrating experience with Mynd Property Management while managing my investment home in Orlando, FL. Over the past six months, I’ve faced unapproved charges and unnecessary fees.

Key Issues:

• Unapproved Work: Mynd sends third-party vendors, like HVAC contractors, to properties without owner approval for work under $500. This has happened multiple times.

• Bogus Charges for Estimates: I was charged $100 for a duct cleaning estimate, yet the vendor confirmed they don’t charge for estimates—raising concerns about unjustified invoicing.

Question for the Community:

This is what Mynd propery manager said: The vendor provided a estimate but their estimate as declined so they billed for the trip fee.

What records should I request from Mynd to verify whether the HVAC contractor actually visited my property and dispute this duct cleaning estimate charge? Any legal steps I can take to challenge this?

Advice: I strongly recommend avoiding Mynd—their practices feel deceptive, and they are not owner-friendly. Appreciate any insights from the community!

[Drew Sygit]

@Sundar Sritharan most property management contracts have an owner approval threshold. Under that amount owner approval is not required.

What does your contractual owner approval threshold?

Regarding the HVAC duct cleaning charge, what does your management contract state about what Mynd needs to provide you?

BTW, you've made this seem like this is all Mynd's fault, but what responsibility are you going to take for obvioulsy NOT reading your contract or probably not even taking the time to review it BEFORE you signed it?