Stessa Transaction Import Issues

[William Trabold]

Hi BP -

I'm an investor in Rochester NY, and use a local credit union (ESL) for my banking / Stessa for my landlord accounting. Almost every time I login to Stessa, my checking / savings accounts at ESL have been disconnected and I need to log back in to refresh and pull in recent transactions. I've tried to speak to the development / engineering staff at Stessa but they've been unable to resolve this ongoing issue for me.

Just curious to see if anyone else has this same setup and things are operating without issue, or what they may have done to resolve it. It really is a minor inconvenience, but this paired with the fact that ESL doesn't have a business HYSA equivalent has made me consider switching banks.

Thanks!