Property Manager Pet Policy

[Daniel Sanchez]

I'm seeking feedback on the fairness and market alignment of a pet fee structure implemented by a property manager in a low-income rental market. The units rent for $850/month. The manager charges:

• A one-time, non-refundable pet fee of $350 per pet
• A recurring monthly fee of $50/pet for pets under 30 lbs
• A recurring monthly fee of $80/pet for pets over 30 lbs

Given the low-income tenant base and the rent level, does this fee structure seem reasonable and aligned with risk management, or does it feel excessive and potentially exclusionary? I'd appreciate hearing how others are approaching pet policies in similar markets.

[Drew Sygit]

Does this PMC also manage properties in higher income areas?

Fair Housing compliance may require them to charge the same fees no matter the market or tenant qualifications.

As already mentioned, many pet owners are getting fake ESA certificates online - requiring PMCs to spend a lot of time proving they are fake.

Bigger issue is low-income tenants lying about their pets or getting pets after they move in w/o permission. How is this PMC handling this issue?