Property management software?

[Judith Sullivan]

Hello! I recently started using DoorLoop to manage the 87 doors in my property management firm, which are owned by 16 different owners.

The website and features feel unnecessarily complicated, despite the attractive interface. The numerous pop-up windows load slowly, and ACH fees for outgoing payments are $1 each, which adds up quickly.

It's particularly frustrating that I have to manually create and apply a bill for maintenance fees to each property every month. These fees are a fixed percentage and never change, so this process should be automated.

I've been using the platform for about three weeks, and it doesn't seem like it will get any easier.

There are plenty of reports available, but none include all the information I need.
Additionally, when an apartment unit is vacant for a month, it doesn't appear in the reports at all. I'd like an option to list it as receiving zero rent, which would help communicate vacancy status clearly to owners.

My question is... Is appfolio, estrada, rent redi, yardi, buildium or any of the others actually better?

Are these actually any improvement over a well formulated Excel spreadsheet?

[Simon W.]

Quote from @Judith Sullivan:

Thank you for that suggestion! Any particular reason you are recommending these two apps? I suspect I might run into similar problems that I have with door loop.

 Those two apps are the biggest players in the industry right now.

I haven't kept up with Yardi so not sure how they are exactly

But both of these can pretty much do custom reports

Appfolio offers custom report builder so you can pretty much build your own report to what you are looking for.

For the fees, are you referring to like markup? It is a bit difficult to see what you are looking to really do.

You might want to reach out to them and ask for a demo.