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Updated 3 days ago on . Most recent reply

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Carlin Desautels
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How do you track recurring maintenance without dropping the ball?

Carlin Desautels
Posted

Hey All,

I've got a few rentals (under 5 units) and I keep making the same mistake: forgetting recurring maintenance until it becomes a problem.  This isn't my main source of income so it's been an "after" thought.

Last year I forgot to schedule the annual furnace inspection on one unit. Ended up with a failed heat exchanger in January — $3,200 repair that probably could've been caught early. Another time I completely missed that a lease had expired. Tenant was month-to-month for almost 4 months before I noticed.

I've tried a few things:

  • Google Calendar — reminders get buried with everything else
  • Spreadsheet — worked until I stopped opening it
  • Property management software — overkill for my portfolio size, and expensive

Curious what's working for other small landlords here. Do you have a system that actually sticks? Or is everyone just relying on memory and hoping for the best?

I'm a software guy by trade, so I've started building a simple reminder tool for myself — basically just "here are your properties, here's what needs to happen, here's when we'll bug you about it." Nothing fancy.

But mostly just want to hear how you all handle this. What works?

Most Popular Reply

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Drew Sygit
#5 All Forums Contributor
  • Property Manager
  • Royal Oak, MI
7,319
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Drew Sygit
#5 All Forums Contributor
  • Property Manager
  • Royal Oak, MI
Replied

There really is no "perfect" solution.

The obvious solution to me is using Google Calendar - but not with Reminders.
- Create recurring appointments for annual issues, regular for lease renewals, at times earlier than your typical work day. I do 5am or 6am all the time.
- Set the "reminder" appointment to email you 10 minutes "before the appointment".
- Then the email sits in your inbox until you address it. 
- For a lease renewal, you could create a reminder appt on the lease end date and add multiple reminders for 60 days, 30 days, 2 weeks - whatever makes sense for you.
- You can even create filters to auto-label, set Google to put under a specific inbox tab, add a colored star, etc.

Just hope you aren't one of "those people" that rarely delete or archive messages in their inbox:)

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