Hi everyone,
We rented out our house to the family and according to the neighbors they violated the lease agreement. They supposed to have just one service dog however neighbors reported that they have 5-6 dogs plus multiple cats, and kept yard messy, burying dead animals at the yard!
We have communicated with a property company we hired local (we don’t live in Columbus). They neither provide a surprise inspection visit (We asked this because it’s no brainer that tenants will temporarily send the animals away temporarily for passing the inspection) nor install camera facing the street for us because they said they need to inform renters before the inspection and due to the surveillance violates the tenants privacy, they rejected our request.
Could I trouble anyone have experience about this?
Are they right about the camera even facing the street will violate the privacy?
It feels helpless when management company can’t do better management for us.
Thank you!
This is really two separate issues: lease enforcement and privacy law.
On cameras, most states allow exterior cameras in areas where there’s no reasonable expectation of privacy (like driveways or street-facing areas). The line gets crossed if cameras monitor interior spaces or areas considered private use. That said, even if legally permissible, installing new surveillance during a dispute can escalate things quickly and may conflict with local ordinances or lease terms. Your PM is likely being cautious to avoid a Fair Housing or privacy complaint.
The bigger issue is enforcement. If the lease limits animals and the neighbors’ reports are accurate, the proper path is documentation and formal notice — not surveillance.
Typically that means:
Written notice of suspected lease violations
Proper inspection with required notice per Ohio law
Documenting what is actually observed
Issuing a formal cure-or-quit notice if violations are confirmed
Surprise inspections usually aren’t allowed in most states except emergencies, so your PM may be correct there as well.
If you’re feeling stuck, the real question isn’t the camera — it’s whether your management company is proactively enforcing the lease and documenting properly. If they aren’t willing to follow a structured violation process, that’s a management performance issue.
This situation needs formal enforcement steps, not workarounds.
Hi @Hazel Anderson. That’s really frustrating.
In most states, you generally must give proper notice before inspections. Installing a camera on a tenant occupied single family home, even facing the street, can raise privacy and liability issues if it’s within the leased premises.
I'd worry about enforcement. If the lease limits pets, the manager should issue a formal lease violation notice and document it. Even with a service animal, tenants can’t have multiple unauthorized animals or create property damage.
This may be more about management quality than legal limitations.
Hi @Hazel Anderson. That’s really frustrating.
In most states, you generally must give proper notice before inspections. Installing a camera on a tenant occupied single family home, even facing the street, can raise privacy and liability issues if it’s within the leased premises.
I'd worry about enforcement. If the lease limits pets, the manager should issue a formal lease violation notice and document it. Even with a service animal, tenants can’t have multiple unauthorized animals or create property damage.
This may be more about management quality than legal limitations.
Thank you so much G. Brian
Thank you for your validation! And great advice!!
I’ll wait for the inspection and have manager issue a formal lease violation notice and document it.
@G. Brian Davisundefined
I agree, PM's must give notice to access for inspection. However, with that many dogs, it should not require Sherlock Holmes to inspect and determine they have excess pets, and alleged burials should be fairly easy to verify if the neighbor "saw" this happen.
Cameras, on a detached home exterior can be tricky, you need to investigate local law. At a minimum, signs may need to be posted and Tenant informed. You could not just surreptitiously install an innocuous spy-cam. On Multi-family properties, with common areas used by all, you can, checking local law, nearly always install cameras as long as they are not directed toward interior spaces, including neighbors.
I agree, PM's must give notice to access for inspection. However, with that many dogs, it should not require Sherlock Holmes to inspect and determine they have excess pets, and alleged burials should be fairly easy to verify if the neighbor "saw" this happen.
Cameras, on a detached home exterior can be tricky, you need to investigate local law. At a minimum, signs may need to be posted and Tenant informed. You could not just surreptitiously install an innocuous spy-cam. On Multi-family properties, with common areas used by all, you can, checking local law, nearly always install cameras as long as they are not directed toward interior spaces, including neighbors.
@Hazel Anderson you 100% have to give notice to the tenants to inspect. signs of more than 1 dog though should be enough to proceed with any lease violation remedies.
I have cameras on the front and back of my rental in Columbus, and provide doorbell cameras also. The tenants have guest access to the cameras and it hasn't ever seemed to be an issue, even mostly seen as a perk to the tenants.
@Hazel Anderson you 100% have to give notice to the tenants to inspect. signs of more than 1 dog though should be enough to proceed with any lease violation remedies.
I have cameras on the front and back of my rental in Columbus, and provide doorbell cameras also. The tenants have guest access to the cameras and it hasn't ever seemed to be an issue, even mostly seen as a perk to the tenants.
This is really two separate issues: lease enforcement and privacy law.
On cameras, most states allow exterior cameras in areas where there’s no reasonable expectation of privacy (like driveways or street-facing areas). The line gets crossed if cameras monitor interior spaces or areas considered private use. That said, even if legally permissible, installing new surveillance during a dispute can escalate things quickly and may conflict with local ordinances or lease terms. Your PM is likely being cautious to avoid a Fair Housing or privacy complaint.
The bigger issue is enforcement. If the lease limits animals and the neighbors’ reports are accurate, the proper path is documentation and formal notice — not surveillance.
Typically that means:
Written notice of suspected lease violations
Proper inspection with required notice per Ohio law
Documenting what is actually observed
Issuing a formal cure-or-quit notice if violations are confirmed
Surprise inspections usually aren’t allowed in most states except emergencies, so your PM may be correct there as well.
If you’re feeling stuck, the real question isn’t the camera — it’s whether your management company is proactively enforcing the lease and documenting properly. If they aren’t willing to follow a structured violation process, that’s a management performance issue.
This situation needs formal enforcement steps, not workarounds.
Hazel, that is a tough situation, especially being out of state. As for the surprise inspection and camera installaion, your management company is correct. Proper notice is typically required before inspections and installing cameras to monitor tenant activity can raise privacy and legal concerns depending on state and local regulations.
The more effective approach is lease enforcement. If the lease restricts animals and they are in violation, the property manager should issue a formal cure or quit notice supported by documented evidence. Focus on clear, documented lease breaches rather than surveillance tactics. If your property manager is unwilling to enforce the lease appropriately, it may be time to reassess whether they are the right fit for your property.
Hi everyone,
We rented out our house to the family and according to the neighbors they violated the lease agreement. They supposed to have just one service dog however neighbors reported that they have 5-6 dogs plus multiple cats, and kept yard messy, burying dead animals at the yard!
We have communicated with a property company we hired local (we don’t live in Columbus). They neither provide a surprise inspection visit (We asked this because it’s no brainer that tenants will temporarily send the animals away temporarily for passing the inspection) nor install camera facing the street for us because they said they need to inform renters before the inspection and due to the surveillance violates the tenants privacy, they rejected our request.
Could I trouble anyone have experience about this?
Are they right about the camera even facing the street will violate the privacy?
It feels helpless when management company can’t do better management for us.
Thank you!
Tell the management company you don't want to renew their lease if you really have concerns. The management company should be able to do an inspection. You can ask your neighbours if they have proof from their door cameras.
@Jim Johnson Oh boy! I really like your advice. It feels like shedding the light on my confusion! Giving me the ah-ha moment. I really appreciate that you guide me to the right direction to focus on requesting PM to enforce the regulations! Thank you so much ! That’s SO helpful!
@Jimmy Lieu I am very grateful for you pointing out the things I need to focus on asking PM to do. I didn’t expect I would get lots of solid responses here. Thank you for your kindness!!!
Thank you for your validation and clear instruction for enforcing the lease for animal violations and reconsidering using them if manager won’t. I really appreciate your kind, firm and helpful words. I didn’t expect I would get so much help here, I like BP!
Hi everyone,
We rented out our house to the family and according to the neighbors they violated the lease agreement. They supposed to have just one service dog however neighbors reported that they have 5-6 dogs plus multiple cats, and kept yard messy, burying dead animals at the yard!
We have communicated with a property company we hired local (we don’t live in Columbus). They neither provide a surprise inspection visit (We asked this because it’s no brainer that tenants will temporarily send the animals away temporarily for passing the inspection) nor install camera facing the street for us because they said they need to inform renters before the inspection and due to the surveillance violates the tenants privacy, they rejected our request.
Could I trouble anyone have experience about this?
Are they right about the camera even facing the street will violate the privacy?
It feels helpless when management company can’t do better management for us.
Thank you!
Define, "inspection"!
Yes, most states (if not all) require proper notice for an INTERIOR inspection.
What about EXTERIOR only?
What's illegal about the PMC videoing their walk up the driveway and checking on the backyard?
Or maybe all these pets are in the fenced front yard?
It should be pretty easy to document.
Check your local laws...
Sorry to hear about this situation this can definitely be frustrating!
Thank you for sharing this experience, I think a lot of people think they can buy properties in a low cost area, hire XYZ pm company and start collecting checks! This outlines exactly what can happen! You invest your hard earned dollars into a market that is far away from you and the asset is treated the way you hoped it would be!
Regarding the cameras on a long term rental, I am not certain about the legalities of this and I do understand why you want to do this. I would check state and local laws here and not ask ppl on a forum. However, put yourself in a well qualified tenants position, would you rent from a person/company that has access to the exterior cameras footage? Personally, I would not!
A mindset shift that helped me when I first started investing, remove the emotion. Rental homes are green boxes on the monopoly board that we are collecting in efforts to build long term wealth and make cash flow. I am not saying to lower your standards, just think of it differently. Best of luck with your situation, and I hope this instance turns into a learning point that you use to refine your systems and you keep at it!
@Hazel Anderson — Lots of good advice above on the lease enforcement path. I want to add a few things nobody's mentioned yet that might actually unblock you, since the real problem seems
to be that your PM won't move and you're out of state.
1. Call your insurance carrier today. With 5-6 dogs on the property, there's a real chance your landlord policy has breed exclusions or animal count limitations that are currently being
violated. If one of those dogs bites a delivery driver or neighbor and your insurer finds out about undisclosed animals, they can deny the claim. Ask your carrier directly: "Am I covered
with this many animals on the property?" Whatever they tell you, get it in writing. If they flag a coverage concern, that letter becomes your leverage with the PM — insurance mandates
get a very different response than landlord complaints.
2. You don't need your PM to inspect — Columbus has two agencies that will. File a complaint with Columbus 311 (614-645-3111) for the yard conditions, and separately with Franklin County
Public Health (614-525-3160) regarding the dead animal disposal and unsanitary conditions. Government inspectors don't need your PM's cooperation or 24-hour tenant notice for exterior
observations. They create an official violation record that your PM can no longer ignore. Neighbors can file these too, which insulates you.
3. On the service animal question — FHA protects the ONE documented service dog, not all six. Under Fair Housing, reasonable accommodation applies per animal, not per household. You have
every right to request written documentation for each additional animal separately. If the tenant can't produce a disability-related need for dogs 2 through 6 and the cats, those are
unauthorized pets subject to full lease enforcement. Your PM may be conflating "we can't touch the service dog" with "we can't enforce pet limits at all" — those are very different
things.
4. On cameras specifically — Ohio law (ORC 2933.51) generally permits exterior cameras in areas with no reasonable expectation of privacy (driveway, street-facing). Your PM's blanket
"privacy violation" claim is overly cautious. But honestly, the cameras are a sideshow at this point. The code enforcement path gets you documented evidence faster and cleaner than a
camera would.
One more thing: Ohio Revised Code 941.14 specifically addresses dead animal disposal — burial must be at least four feet deep. That's a state code issue, not just a lease issue, and it
puts urgency on the health department complaint.
Before doing any of this, pull your PM contract and check the lease enforcement obligation clause and termination-for-cause language. Send your PM one written email documenting what you
need and the timeline you expect. That creates the paper trail if you need to replace them.
Worth consulting an Ohio landlord-tenant attorney to quarterback this — especially the FHA documentation requests. But the 311 and health department complaints you can do right now for
free.