Investor · Charleston, SC · Member since 2018 · 198 posts · 85 votes
One calendar is fine for birthdays. It is not enough for rental deadlines.
For each property I want three dates, not one: the renewal lead date, the hard expiration date, and the proof date after the work is actually done. Lease renewal, insurance renewal, and inspection follow up are different clocks. Treating them as one reminder is how you end up with a policy bound late, a lease term drifting, or an inspection item that nobody can prove was cleared.
My default is to start the review 60 days out, then close the loop only when the new document or completion proof is in the file. The calendar reminder is not the control. The proof is.
Curious where other owners see the most misses: leases, insurance, inspections, or something else?
Drew Sygit separate reminders help. Marcus Auerbach I agree it should not become admin theater. The 60 day reminder is only useful if it produces evidence: signed renewal, bound policy, inspection photos, or invoice. Without that, the calendar says someone remembered, not that the risk is closed.
Our team has calendar reminders emailed to group inboxes and the "Topic" is not marked complete until the task is done.
I'd also add preventive maintenance since those deadlines are easy to miss. Every recurring task should have three steps: schedule it, complete it, and verify it with proof.If you can't pull up the invoice, inspection report, or signed document in ten seconds, it's not actually closed, it just feels closed.
One calendar is fine for birthdays. It is not enough for rental deadlines.
For each property I want three dates, not one: the renewal lead date, the hard expiration date, and the proof date after the work is actually done. Lease renewal, insurance renewal, and inspection follow up are different clocks. Treating them as one reminder is how you end up with a policy bound late, a lease term drifting, or an inspection item that nobody can prove was cleared.
My default is to start the review 60 days out, then close the loop only when the new document or completion proof is in the file. The calendar reminder is not the control. The proof is.
Curious where other owners see the most misses: leases, insurance, inspections, or something else?
I think inspections tend to be the easiest thing to let slip, especially if there are multiple repair items and different contractors involved. A reminder tells you it's time to check, but it doesn't confirm the work was actually completed. I also like separating the "action date" from the "verification date" so nothing gets marked done until the signed lease, insurance policy, invoice, or photos are actually saved. That extra step has saved me from assuming something was handled when it wasn't. Happy to connect and answer any questions you have!
Add maintenance replacements to that list, it has the exact same failure mode you're describing. A calendar reminder saying "check the roof" isn't the control, knowing the install date and expected lifespan is, that's the actual proof equivalent to your document date.
Same three-date logic applies too: when you expect it'll need attention, when it's genuinely overdue, and when it was actually replaced and by whom. Without that last one, you end up with the same problem as an unrenewed lease, you think it's handled until someone checks and finds out the "proof" never existed.
Curious if you're folding equipment/system tracking into the same review cycle as leases and insurance, or keeping it as a separate workflow entirely?
Giuseppe Cavucci I keep equipment and systems in the same review rhythm, but not the same bucket. Leases and insurance are deadline files. Roof, HVAC, water heater, and major systems are lifespan files, so I want install date, expected replacement window, last service, and proof of work in one trail.
Add in checking smoke and CO detectors and changing furnace filters, cleaning gutters. Easy enough to do in a single calendar set up with recurring noticed (eg one entry for furnace filters every 3-4 months). You can also attach copies of the lease and put notes in the calendar, so you have an easy way to find things.
That seems a little OCD to me. Not a revenue producing activity. How about a calendar to track how often you updated the calendars? The insurance will prompt you, lease renewals are in a spreadsheet and inspections happen once a year.
One calendar is fine for birthdays. It is not enough for rental deadlines.
For each property I want three dates, not one: the renewal lead date, the hard expiration date, and the proof date after the work is actually done. Lease renewal, insurance renewal, and inspection follow up are different clocks. Treating them as one reminder is how you end up with a policy bound late, a lease term drifting, or an inspection item that nobody can prove was cleared.
My default is to start the review 60 days out, then close the loop only when the new document or completion proof is in the file. The calendar reminder is not the control. The proof is.
Curious where other owners see the most misses: leases, insurance, inspections, or something else?
Guessing you mean, 1 calendar reminder?
One can put a separate reminder for each of these - plus more!
Drew Sygit separate reminders help. Marcus Auerbach I agree it should not become admin theater. The 60 day reminder is only useful if it produces evidence: signed renewal, bound policy, inspection photos, or invoice. Without that, the calendar says someone remembered, not that the risk is closed.
Drew Sygit separate reminders help. Marcus Auerbach I agree it should not become admin theater. The 60 day reminder is only useful if it produces evidence: signed renewal, bound policy, inspection photos, or invoice. Without that, the calendar says someone remembered, not that the risk is closed.
Our team has calendar reminders emailed to group inboxes and the "Topic" is not marked complete until the task is done.
I like the distinction between the reminder and the proof.
We've found that the biggest misses usually happen when a task gets marked "done" because someone completed the work, but there's no documentation to confirm it. Whether it's an inspection, insurance renewal or a maintenance repair, we don't consider it complete until the report, invoice or updated policy is in the file.
That extra step has saved a lot of backtracking when owners have questions months later.
Drew Sygit that is the right version of simple. If the topic cannot close until the proof is attached, the calendar is doing its job instead of becoming a second place to forget things.
Michael Eskenasy that escalation date is the missing piece. A soft due date lets everyone assume someone else has it. A hard date with a name attached is what actually gets it chased down. Adding that to how I track this.
Ryan Spath fair pushback. I am not stacking a system to watch a system. The three dates live in one file per property, not three separate tools, and the only reason I still check them is that a calendar reminder tells me someone remembered, not that the renewal is signed or the photo is saved. KISS is right if simple means one proof per deadline, not one alert per deadline.
Agree on three dates, not one reminder. Lead date to start the conversation, hard expiration, and a proof date when the signed renewal, bound policy, or inspection close-out is actually in the file. In Orange County we start renewals about 60 days out so pricing, notices, and any just-cause timing are not last-minute. A calendar ping without the document is just a memory, not a control.
this hits home. i deal with tax deed properties in florida and the dates pile up fast - redemption periods, filing deadlines, insurance expiration. used to just stick everything in one calendar and thought i was good. learned the hard way that putting a reminder on the calendar isnt the same as actually having the document filed. now i try to work backwards from the hard deadline and figure out what "done" actually looks like, not just when i need to remember it. huge difference.