QBR for Property Management

[Eric Y.]

HI BP,

What items do you review with your property management team? Does anyone have a template that they use?

I Hired a new property management team and been working with them for a few months now.  I believe its a good time to review what we accomplished in the past few months.

Besides the usual financial statements, additional operational items I would like to cover:

Screening process

Communication between Property Management and Owner

New Tenant Orientation

Rental Agreement/Lease review

Rules enforcement according to rental agreement

Inspections - Are we doing enough?

Services - What other services can we provide?

Pricing - is pricing model clear for the various property type?

How many hours a week should be set aside for marketing per week (relationship building, cold call, email, yellow letter/postcard)?

What challenges have we faced in the past 3 months?

What is working well and why should we continue it?