Issues with YellowLetters.com

[Adrien C.]

Howdy

Anyone having issues using yellowletters.com this year? It seems like every other order I do has issues. Either they are short on envelop colors or something. I scheduled something to ship 9/17 and it just hit mail boxes today. It was sent first class and should take not more than 3-4 days. If it was one order, I'd say it was a postal issue but it's multiple orders. My order on 9/24 also hit today. It's hard to schedule phone time for my people when mail doesn't hit on a certain week and then we get bashed with multiple lists hitting at once. We average 4-5K a week in mail so delays suck. 

[Jeff C.]

Originally posted by @Troy Martin:

I was able to talk to a representative at what was Yellowletters.com.  I was informed that YL.com has been bought and is now Print Centers.  The representative told me that they are working to clear up any old orders from YL.com while also managing new orders.  It didn't sound like a refund is possible for me; however, I'd be happy if the my original order was completed and shipped.  

Something about this blame shifting to the new entity "Print Centers" just sounded off to me, so I pulled up the statement of information filing for Print Centers (Print Centers Office, Inc.), and found that the officers for this corporation are none other than Michael and Conchita Quarles, along with one Cody Alexander. Interesting. So basically.. "Don't blame us, we're not the ones who screwed you.. it was the previous ownership! (Who was also us)."