Follow up, how do you do it?

Question

I always hear this, “ Sales are always in the follow up” but how are you guys following up what’s your process when it comes acquisitions and implementing follow up in your system.

Do you guys follow up with every lead? or just the warm ones who showed a little interest the first time?

Are you guys using the same method to reach them again? and what are you guys saying in the follow up?

Would appreciate the advice and answers to my question really want to make Follow up an even bigger part of our system.

Greg Dickerson · Answer

Follow up can come in many forms. For the most part you are following up based on the permission granted by the other party so you follow up on whatever your purpose for contacting them or them contacting you. You should always ask permission to follow up when talking to prospects that do not convert.

If you never connected follow up daily for a few days then weekly then monthly until you are no longer in that business.

Jonathan Greene · Answer

The more leads you have, the more leveraged you can make your system. I have VAs who do the initial follow up to all responses to our post cards or mailers. They have a script and get as much information as they can and put it into the system (Podio). Once they have made contact (they also repeatedly call back hang ups because we get their number) and gotten in touch with the seller, the contact is marked for me to call if they are receptive. If they are uninterested and say it's ok (permission-based as @Greg Dickerson said) we ask if it's ok to check back in six months and the set that task. If they ask to be removed, we remove them and mark them as dead. Once I call, I will call once a week until I get them. I hope that helps.

We use texts when we know it's a cell phone, but only once they have responded to a postcard by calling. A hang up gets one text plan and a message gets calls right away.

Sardar Mustafa Khan · Answer

@Jonathan Greene thank you, that had massive value and answered all my questions. Appreciate the wisdom Jonathan.

Sardar Mustafa Khan · Answer

@Greg Dickerson interesting, I’ll now try to get permission to call them back on the initial cold call