Following a hail storm my roofing contractor performed inspections on three properties directly adjacent to each other (call them #1, 2, and 3) and found hail damage. I made claims on each with my carrier, and each was assigned a different adjustor.

Of the three, two adjacent ones (#2 and 3) were approved. One of the three (#1) on the end was denied, upon a second inspection by a field adjustor.

My contractor was beside himself and advised that the adjustor was “walking right by golf ball sized hail damage” and not marking it. Since his initial inspection 3 weeks, 4 other houses on the block have gotten hail-induced roof replacements per my contractor.

Has anyone been in this situation? I tried talking to the adjustor after her inspection but she was unmoved and subsequently closed the claim. Any tips would be appreciated, I plan on calling the supervisor first thing Monday.