Unresponsive Property Management Company

[Heidi Saelee]

Hi everyone,

I have been with this management company since I first obtained the duplex. They were great at first with onboarding, communication, payments. Over the last year and half they been sporadic with answering emails/calls and not on time with their scheduled owner payments and not getting monthly statements that show funds collected/expenses paid. I have not been paid in a month and a half now and have not seen a statement since February. I have not received an email response in 4-5 weeks. Every time I call the office, I get "we are working on it" or "you should get the funds by tomorrow" but 3 weeks later still nothing. The person who is supposed to be in charge of our specific unit does not answer texts, and when I call it goes straight to voicemail. I finally got in touch with the owner of the company and he says that we can expect the payments at the next scheduled disbursement date which is 2 weeks from now. When I ask to have it immediately since it is already 3 weeks late, he responds with how he can't do that because it will "severely affect his accounting." Has anyone dealt this is? I am wondering what kind of legal action I can take? 

Thanks in advance.

*Note, I called the board of licensing and will be filing a complaint but this does not assure I will get funds owed.