How do you make decisions across a large portfolio? Looking for experienced PMs

[Sripad Sirikonda]

Hey everyone, I'm a CS student at GTech working on a tool for property managers and I'm at the research stage where I need to understand the real problems before I write a single line of code.

I'm not here to pitch anything. I genuinely want to understand how experienced property managers handle this:

When you're managing 20, 50, 80+ units across multiple owners, how do you currently know which properties need attention? Is it a gut feeling, a spreadsheet, software alerts, or something else?

Specifically curious about:

• How do you prepare for conversations with property owners about performance?
• When an owner asks "should I raise rent?" how do you figure out the answer?
• What does your monthly reporting process actually look like?

I know I'm new here with 0 posts so I appreciate anyone willing to share. Even a short reply helps me understand the space better.

Thanks