1st hand, personal PM recommendation in Cleveland?

Hi everyone,

I know the topic has come up many times here, but I haven't really come across any recommendations from investors that are actually using the PMs they recommend. I'm looking for first hand knowledge from an out of state investor that can recommend their current PM.  I hired a property manager out of Cleveland that has done a horrendous job with one of my multi-family properties.  I won't get into all the details, but since hiring them, I've spent more time dealing with the property than I did when I was managing it.  Not really supposed to work that way.

I'm not very active in the BiggerPockets community, but have gotten some good advice in the past.  I would be extremely grateful for any personal recommendations!

Thanks so much,

Chad