Buying a shortsale in probate. Questions.

I have spoken with an heir/personal representative to a property which is in probate. Home is upside down. Heir is willing to sell to me via short sale but is wondering if she will receive "selling incentive funds" from lender. Will banks provide funds to an heir to the home in a short sale? Or will the funds go to the estate? Or will the lender not provide any funds at all?

She does not live in the home. 

Probate is still open.

Thanks for any answers or pointers.