I found a potential BRRR but owner won’t let anyone inside

I found a property that meets the 1% rule for renting, and I wanted to take a look at the inside to estimate how much rehab needs to be done. The problem is that this is what it says in the listing:

SHORT SALE!! tenants are present!!, (ONLY.SIGHT UN-SEEN) DRIVE BY ONLY. DO NOT GO ON PROPERTY, IT WILL BE TRESPASSING!

I spoke with my real estate agent who said that they are not allowing any showings, and it may be a sensitive subject.

I was wondering, have any of you faced this kind of situation before? Is there any way to tour the property before putting in an offer? It is a dream BRRR situation in a good neighborhood, so I don't want to let this slip away. Do the owners have to allow showings inevitably and I just need to wait until it gets to that point? Will the short sale go to auction and I can then bid there? Or should I figure out a way to contact the owners and ask if I can walk the property and see if we can come to an agreement? What is the process of a short sale?

What are my options in this scenario?

Thanks!

David