Full Service Peoperty Manager in Cleveland, OH

Hello everyone,

Pretty self-explanatory as title states. I have searched far and wide in BP and Google and while reviews may be helpful, no one has given a solid recommendation aside from few on the forum. When I reached out to them directly, they fired the company they recommend.

I currently have 3 SFH, 2 are ready to rent, 1 needs fairly significant rehab and one duplex that is stabilized. My current property manager hasn't even started marketing one of the properties and would not get back to me about the rehab. He literally doesn't have any actions taken until I call and I call once a week. I even emailed him what the plans are but when we're on the phone, he always "forgets" what was sent. He even has me turn the utility on and off and sends them to the home address. When I ask why it hasn't been paid yet, he states it's because it's my responsibility (which I would have sent to my P.O Box or e-bill if that was the case).

Any have recommendations for me? I tried Realty Trust, and while they had great property management team, they nickel and dime you for everything. Currently with Northpoint and I would stay away as far as possible.