Skip to content

Let's keep in touch

Subscribe to our newsletter for timely insights and actionable tips on your real estate journey.

By signing up, you indicate that you agree to the BiggerPockets Terms & Conditions
Followed Discussions Followed Categories Followed People Followed Locations
Managing Your Property
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
Market Trends & Data
Buying & Selling Real Estate
Out of State Investing
Real Estate News & Current Events
Real Estate Technology
Investor Mindset
General Info
General Real Estate Investing
BiggerPockets Exclusive PRO Area
PRO
BPCON
New Member Introductions
Questions About BiggerPockets & Official Site Announcements
Off Topic
Starting Out
Real Estate Success Stories
Real Estate Horror Stories
Real Estate Strategies
House Hacking
Commercial Real Estate Investing
BRRRR - Buy, Rehab, Rent, Refinance, Repeat
Mobile Home Park Investing
Innovative Strategies
Land & New Construction
Multi-Family and Apartment Investing
Wholesaling
Rehabbing & House Flipping
Short-Term & Vacation Rental Discussions
Tax Liens & Mortgage Notes
Medium-Term Rentals
Buying & Selling Small Businesses
Outdoor Hospitality
Landlording & Rental Properties
General Landlording & Rental Properties
Managing Your Property
Marketing Your Property
Tenant Screening
First-Time Home Buyer
Real Estate Professionals
Mortgage Brokers & Lenders
Contractors
Real Estate Agent
Financial, Tax, & Legal
Creative Real Estate Financing
Personal Finance
Insurance
Private Lending & Conventional Mortgage Advice
Tax, SDIRAs & Cost Segregation
Foreclosures
1031 Exchanges
Goals, Business Plans & Entities
Legal & Legislation
Real Estate Classifieds
Classifieds
Real Estate Events & Meetups
Reviews & Feedback
Ask About A Real Estate Company
Real Estate Deal Analysis & Advice
Guru, Book, & Course Reviews
Syndications & Passive Real Estate Investing
Matt Sargeant's profile image
Matt Sargeant's profile image
Matt Sargeant
  • Member since Feb 1, 2024

User Stats

4
Posts
0
Votes
Matt Sargeant's profile image
Matt Sargeant's profile image
Matt Sargeant
  • Member since Feb 1, 2024
Matt Sargeant
0
Votes |
4
Posts
Managing Your Property

Late fees overcharged and yuiokkll

Matt Sargeant
Posted

The AppFolio app that is used to manage the rental property has overcharged beyond the legal 12%many times and the bookkeeping for historical payments from tenants has been doctored to show different amounts and to correct thelmistakes made by the online algorithm!

 Is this a potential problem or is this easily corrected? And can a law suit be filed against this by tenants saying they have proof of altered payments history and won’t pay the overcharged fees

0 Votes
Follow
5 Replies
Jump to Last Reply
Log In or Sign Up to Reply

Most Popular Reply

Simon W.'s profile image
Simon W.'s profile image
Simon W.
  • Real Estate Consultant
  • from Lehigh Valley PA & New York City
  • Member since Jan 14, 2013

User Stats

1,365
Posts
657
Votes
Simon W.'s profile image
Simon W.'s profile image
Simon W.
  • Real Estate Consultant
  • from Lehigh Valley PA & New York City
  • Member since Jan 14, 2013
Simon W.
  • Real Estate Consultant
  • Lehigh Valley PA & New York City
657
Votes |
1,365
Posts
Simon W.
  • Real Estate Consultant
  • Lehigh Valley PA & New York City
Replied

What do you mean overchaged beyond the legal 12%? 

Who is entering the payments on the tenant's ledger?

AppFolio isn't AI. Someone needs to do the work.

  • Simon W.
business profile image
Accounting Properties LLC

Contact us

By clicking send, you affirm you have read and agree to the BiggerPockets Terms, acknowledge the BiggerPockets Privacy Policy, and you agree BiggerPockets and its network of professionals may use automated technology or pre‒recorded messages to deliver marketing calls, texts, or emails to the number or email your provide regarding your real estate needs. You also agree BiggerPockets and its affiliates may use automated technology or pre‒recorded messages to deliver marketing calls, texts, or emails to you regarding offers and other content that may interest you. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. You can unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) in one of our messages.

business profile image
CFO LLC

Contact us

By clicking send, you affirm you have read and agree to the BiggerPockets Terms, acknowledge the BiggerPockets Privacy Policy, and you agree BiggerPockets and its network of professionals may use automated technology or pre‒recorded messages to deliver marketing calls, texts, or emails to the number or email your provide regarding your real estate needs. You also agree BiggerPockets and its affiliates may use automated technology or pre‒recorded messages to deliver marketing calls, texts, or emails to you regarding offers and other content that may interest you. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. You can unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) in one of our messages.

1 Vote
Log In or Sign Up to Reply
Sort By:

Loading replies...