Fellow investors, if you are using Mynd Management, please audit your Cash GL Detail ledgers immediately.

Mynd Management is not just grossly incompetent; their accounting system actively misallocates funds, and they fraudulently bill owners to cover up their own property neglect. Here is exactly how they mismanaged my Riverview, FL property:

1. Shielding Tenants at the Owner's Expense Following a mid-July move-out, Mynd’s own inspection report explicitly documented over $2,500 in capital landscaping damage, including ruined sod and a dead mature tree. Instead of deducting these severe damages from the tenant's $2,195 security deposit, Mynd completely ignored the dead lawn, exhausted the deposit on minor interior touch-ups, and gave the tenant a free pass. When questioned, local management falsely claimed in writing that a "drought" killed the landscaping so the tenant couldn't be held liable.

2. Fraudulent Vendor Billing Despite officially blaming a "drought," Mynd secretly authorized a vendor (Apex Key) to bill my owner turnover ledger $115.00 for "Tree Removal" and $349.03 for comprehensive "Weed Removal and Shrub Trimming" in early August. They literally billed my personal funds to remove the exact tree they claimed was a weather casualty.

3. Asset Abandonment & HOA Violations Despite charging my account for this "weed removal," Mynd completely abandoned the vacant property. By September 3rd, the HOA issued three severe, formal Notices of Violation for massively overgrown grass and driveway weeds. This proved that either Mynd disbursed my funds to a vendor who never actually performed the work, or they completely failed to maintain the asset during the vacancy window, putting me at risk of $100/day fines.

When confronted with their own contradictory invoices and the HOA notices, local management deflected, refused to address the billing discrepancies, and shamelessly tried to upsell me on a $50 bi-weekly lawn service.

I have escalated this matter to the Better Business Bureau and filed a formal regulatory complaint against their corporate broker license with the Florida Real Estate Commission (DBPR). Avoid this company at all costs, and check your own turnover invoices very closely.