Business Management

Why All Entrepreneurs Should Track Leading Indicators (With Examples!)

Expertise: Business Management
17 Articles Written
performance-indicators

Like any organization, your real estate investing business has certain metrics that indicate the overall health of your organization. Commonly referred to as “Key Performance Metrics ” (KPIs), these figures are almost limitless and are often difficult to prioritize. Entrepreneurs can spend hours analyzing data without having a clear vision and strategy as to how to improve their operation. All too often, real estate investors pay too much attention to the wrong metrics.

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Your KPIs should influence you to make decisions about your business. Sometimes this means making changes, while other times it means simply staying the course. It’s important to understand that your KPIs should be prioritized so that the most actionable KPIs are at the forefront of your business dashboard. These actionable KPIs are often referred to as “leading indicators.”

Differentiating Leading vs. Lagging Indicators

Most entrepreneurs are familiar with lagging indicators. These KPIs are tracked and used on a regular basis. Gross profit, net income, vacancy rate, budget variance are all common examples of indicators that can be categorized as “lagging.”

These KPIs will generally provide information about the past or present. For example, your 2015 net income will show how your business performed in 2015. You could also pull your year-to-date net income — this will show you how your business is performing so far this year.

Therefore, net income is a lagging indicator. Lagging indicators are a result of a set of inputs and variables within your business. When you measure these lagging KPIs, you are generally unable to make adjustments to these inputs. 

Related: 3 Success Factors That Separate Thriving New Businesses From Failed Ventures

The measurement and use of leading indicators is less common among small business. Leading indicators can be categorized as any input, variable, or data point that impacts the overall performance of your business. It’s common for leading indicators to be related to and influence lagging indicators. 

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Some examples of leading indicators include:

  • Number of sales calls made in a day
  • Number of times employees check email throughout the day
  • Maintenance request response time

Perhaps the simplest non-business example of a leading/lagging relationship can be found within a common new year’s resolution: weight loss.

As you move through your weight loss journey, you measure your weight on a daily basis. This is a lagging indicator. You could also record the number of times per week that you exercise. The leading indicator has a direct impact on the lagging indicator: The higher your rate of exercise, the more weight you lose (in theory!). 

The key difference between leading and lagging indicators is that leading indicators are clearly actionable.

Prioritize Your Leading Indicators

As you grow your real estate business, make an effort to focus more on leading indicators the you do on lagging indicators. To start, keep it simple. Try to identify the one leading indicator that matters most within your business. 

As yourself the following questions to determine your highest priority leading indicator:

  • What is my business’s biggest source of profit?
  • What is the biggest factor influencing this source of profit?
  • What actions does my business take to influence these factors?
  • What action is most important/crucial?

Once you have your answer, develop a way to track and improve upon the most important actions within your business. This tracking mechanism will become your highest priority leading indicator. 

Below are a few examples of leading and lagging indicators that are often found within a real state investing business:

  • Leading Indicator: Percentage of tenants using auto-debit payment
  • Related Lagging Indicator: Percentage of on-time rent payment
  • Relationship: The more your tenants pay via online auto-debit, the greater your percentage of on-time payment. 
  • Leading Indicator: Average time to return lead call
  • Related Lagging Indicator: Lead conversion rate
  • Relationship: The sooner you call someone back, the greater chance that they will become a qualified lead. Decrease your average return time, increase your lead conversion rate. 
  • Leading Indicator: Number of mid-year property inspections
  • Related Lagging Indicator: Amount of post-lease damage
  • Relationship: The more you check in on your property, the less likely that damage will go unnoticed and/or be made worse by tenants.

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Related: The Everyday Pitfall That Can Kill Your Real Estate Business (With Real Life Example!)

Create Business Goals to Align With Your Most Crucial Leading Indicators

You have greater power to take action on your leading indicators than you do for lagging indicators. You can use this to your advantage as you set goals for yourself and for your company. Goals should be set based on the actions you can take that will result in positive lagging indicators.

Goals based on lagging indicators are often influenced by outside and/or unknown factors that are difficult to manage. On the contrary, leading indicators will typically be easier to track and control.

You’re sure to gain a certain sense of clarity when focusing on the right metrics for your business. With a focus on the most crucial leading indicators, you can mold your business to be more proactive and better suited to control its own success.

What are some examples of leading/lagging indications within your business?

Leave your comments below!

Nick Baldo started investing in real estate in 2011 with a focus on flipping houses in the Buffalo, NY area. He has since expanded his business, NY Home Solutions, to focus on value-added rental investments. Nick created and manages the real estate educational site, Income Digs to help aspiring real estate investors get started.

    Ankith Chandra from Houston, Texas
    Replied over 3 years ago
    Great article Nick. I currently do not have a business but I create KPIs in the field of manufacturing that I work in. Your explanation clearly helps in understanding how leading indicator can help drive the business. Thanks for sharing.
    Ankith Chandra from Houston, Texas
    Replied over 3 years ago
    Great article Nick. I currently do not have a business but I create KPIs in the field of manufacturing that I work in. Your explanation clearly helps in understanding how leading indicator can help drive the business. Thanks for sharing.
    Peter Mckernan Residential Real Estate Agent from Newport Beach, California
    Replied over 3 years ago
    This is a great article that pinpoints those key items that need to be evaluated each quarter, and can send a business to the next level. This can give the edge the business needs to pull someone away from their full time job as well!
    Antoine Wroten from Baltimore , MD
    Replied over 3 years ago
    Great Article! Concise information and directly actionable.
    Lisa DuFaux Investor from New Port Richey, Florida
    Replied over 3 years ago
    Thanks for this great article. Too often, we focus only on the lagging indicators and by then it’s too late!
    Jamal Stroman from Bridgeport, Connecticut
    Replied over 3 years ago
    Great article, Nick! Your explanation has helped increase my understanding of leading and lagging KPIs. I’ll be sure to include a focus on leading KPIs in my business plans. Thank you.