Registered Medical Dogs, what to do?

[Hector Lopez]

Hi, I am new in real estate rentals. I know you had dealt with the topic: a registered medical dogs. I have placed my home for rent and have received an email from someone who wants to place an application for my rental but noticed I have a no pets policy. I emailed this person back and informed them, yes, we have a no pet policy.

The person then emailed back: "if on a rental say no pets, will an application still be considered with two registered therapy dogs? Since they are not pets but are needed for medical therapy and emotional therapy dogs. Do have currant registration as well as a Dr. letter stating that they are not pets but register therapy dogs."

Is there anywhere around this? do I have to provide an application to this individual? how to respond back, and explain that we do not allow any dogs, cats, lizards, hamsters, etc. Also for the future; should i get rid of the saying no pets?  but list the property informing potential tenants no dogs, cats, lizards etc. specific. This is in AZ.

Thank you, any advise...much appreciated

Hector