Lactchel vs SuperTenders
I'm starting out with a triplex that I plan to self-manage (in Pittsburgh). I'm thinking about outsourcing the maintenance response piece to either Latchel or SuperTenders. They seem very similar in that they handle emergency and non-emergency maintenance calls and, critically, even dispatch contractors/service-people with minimal intervention from me. So if I'm away for the week and *!@# happens, they handle things. Does anyone have experience with either company? Or maybe you have other solutions for this?
Thanks!
Most Popular Reply
@Nick M. @Alexander Sutton @Cliff H. @Jeff Galak
Just updating the forum post. So I have been using Latchel for 20 of my units now for about a year. I have used the full service at $10/mo/unit and most currently their 24/7 emergency service for $1/mo.
I was honestly a little skeptical at first, but the sales person did a really good job explaining their service, and I have been extremely impressed with the service they provide. I have needed them to find any of their own vendors yet, as I uploaded my preferred vendor list. So I can't speak to how their Latchel network of contractors work. However, I would strongly recommend their service. They are very tech savvy and very progressive in how they operate.
Feel free to reach out if you have any questions, but I love the service.