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Updated almost 11 years ago on . Most recent reply

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Arlan Potter
  • Investor/Accountant/Builder
  • Meno, OK
918
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how do I get my password reset?

Arlan Potter
  • Investor/Accountant/Builder
  • Meno, OK
Posted

Been trying for days to get my password reset.

It is becoming very apparent to me that I can no longer remember all my passwords. Plus all my old ones are no longer acceptable because they are too short or not crazy enough(caps, hyphens, etc.) I just want my old standby that I used for 10 years on all my locations. simple.   Wa, Wa, Wa.

Most Popular Reply

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Joshua Dorkin
#2 Questions About BiggerPockets & Official Site Announcements Contributor
  • BiggerPockets Founder
  • Hawaii
5,816
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Joshua Dorkin
#2 Questions About BiggerPockets & Official Site Announcements Contributor
  • BiggerPockets Founder
  • Hawaii
Replied

@Arlan Potter  on 8/11, 8/13, 8/18, and 8/21 we reset your password for you manually, PLUS it looks like you've tried it yourself.  Our email provider is reporting 100% delivery on all our emails to you, but since you aren't seeing them, it appears that our messages are either going to spam OR your email provider is doing something else with them.

Ultimately, we can't do anything more than we are.  If you can't find the messages, I'd contact your email provider OR try using an email service like hotmail or gmail instead.  

Here's a screenshot showing delivery of some of your recent activity - as you can see in the left column, we successfully delivering these without any bounces or other trouble:

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