Has BP been acting up for anyone else?

Question

I've had a REAL difficult time accessing the site today. Is it me or is there an issue?

Joshua D. · Answer

We've been completely offline all day, guys.

A few things to note:

1 - If you ever have a problem, please let me know.  If you can't do that by PM, email me at josh at biggerpockets

I can't tell you how important it is to get your feedback.  If you are having an issue, the likelyhood is that others are as well.

2 - If you're not already following BiggerPockets on Facebook and Twitter, OR me on Twitter, Facebook or Google Plus, you should be.  Anytime we are undergoing maintenance or there is a severe problem, we are sure to post about it there.  That's your best line of defense if you can't access the site.  If you have a problem with BP and don't see any kind of notice in our accounts there, email me...

You can also call 877-831-4704 ext. 704

Thanks for the understanding and the support.

Darryl Dahlen · Answer

What's Facebook?

J/K. I'm one of the holdouts who refuses to join the masses and sign up for FB.

Joshua D. · Answer

I'm seeing somewhere between a 30% and 50% decrease in load times as an average across the site from what we were seeing for the previous week plus, as of our fix today.  I believe we're actually running at speeds that we haven't yet seen on the site.

So, after a week and a half of chaos around here, it looks like we're back in business.

Again, I'm sorry about the difficulties, but the upgrade to the framework that we made early last week was an important move for the future of BP.

Bryan Hancock · Answer

The site is NOTICEABLY faster now and I don't have many of the same issues I had a few days ago.

Joshua D. · Answer

Here's another update:
For the past few days, we've been having some stability issues on the server, and as a result, the site.  We launched a move a few minutes ago that seems to have significantly sped up the site and hopefully will reduce some of the issues we've faced.

Thank you for the patience.  I hope we can get these issues past us so we can get back to improving the overall site for all of you.

Darryl Dahlen · Answer

As long as there is a humidor and a steady supply of naive interns ready to do my bidding, I'm there.

Thanks for the update Josh. I figured there was some maintenance going on or something similar. Guess I should get on Google plus so I can get the update next time around.

Nick J. · Answer

bad first impressions lol....

don't worry, it happens but it normally gets handled quickly.

James Vermillion · Answer

I would definitely diagnose you with an addiction!  No worries,  I am thinking the property I have under contract could easily be turned into a comfortable rehab place for BP addicts.  I'll put you on the waiting list.

Mark J. · Answer

I started having problems last night and now is the first time I've been able to access the site.

Nick J. · Answer

Josh and his lazy crew  :cool:

just kidding. Saw the facebook feed where he mentioned it was down for some time but now its all good. I'm glad Josh actually cares about it and gets it quickly.

Has BP been acting up for anyone else?

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