Learning the smaller multifamily business

Learning the smaller multifamily business

Investor · Jacksonville, NC · Member since 2025 · 8 posts · 3 votes

Hi everyone, I’m Joseph Blankenship from Jacksonville, North Carolina. I served 14 years in the Marine Corps and founded Frontline Veteran Property, a veteran-owned business focused on North Carolina multifamily real estate.

My current focus is learning and evaluating 10–50 unit properties, particularly in Jacksonville, New Bern, and Wilmington. I’ve been talking with lenders and working through financing requirements, debt coverage, and operating costs. I want to understand where a property can look solid on paper but turn out differently in practice.

One question I’d appreciate hearing your experience on:

After your first multifamily purchase, what expense or operating problem surprised you most—and what would you check before closing if you could do it again?

I’m especially interested in experiences with older B/C-class properties. Examples from coastal North Carolina would be helpful, but lessons from other markets are welcome too.

I appreciate straightforward advice, including anything you think I may be overlooking. I look forward to learning from this community and sharing useful lessons as I go.

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  • Matthew MorrowBusiness Member
    Investor · PA - NY - NJ · Member since 2019 · 837 posts · 298 votes
    1w

    @Joseph Blankenship thank you for your service. The places I'd look hardest: the rent roll versus what's actually being collected, seller expenses that leave out management or real repairs, taxes after the sale, and insurance, which has been moving a lot. Then deferred capex. Roofs, boilers, and parking lots tend to age on the same timeline, and on a 20-unit that adds up fast. Ask for the trailing 12 and the leases, not just a pro forma, and walk as many units as they'll let you. Good luck with the search.

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    • Investor · Jacksonville, NC · Member since 2025 · 8 posts · 3 votes
      1w

      Thank you I appreciate your insight I definitely will keep those in mind

  • James JonesPro Member
    Investor · Collierville, TN 38017 · Member since 2017 · 876 posts · 614 votes
    1w

    Joseph, I run single-family, not apartments, so take this as the version that transfers. The expense that surprised me most was not a line item — it was time. A unit that sits empty between rehab and a paying tenant burns money every week, so I underwrite assuming a lease-up gap on every property instead of pretending rent starts the day the rehab ends. Second surprise: the rehab scope you cannot see. On my standard $40K rehabs the budget holds because the scope is fixed before demo, with a contingency line — the plumbing hiding in the walls is what blows up new operators. Check both before closing: real lease-up time, and money set aside for what you cannot inspect.

    • Investor · Jacksonville, NC · Member since 2025 · 8 posts · 3 votes
      1w

      I will definitely start looking to add this into my underwriting thank you I appreciate it

  • Real Estate Agent · Boston, MA · Member since 2025 · 48 posts · 17 votes
    1w

    Great question, Joseph. The one that surprised me most after my first multifamily purchase was turnover cost — and how it collides with the capex backlog on older buildings. On a small building, a single bad turnover can wipe out a quarter's cash flow in one shot.

    On pre-1980 stock now, I budget capex per unit per year instead of treating it as a surprise. Assume every turn will need more than you think, and underwrite the building as if the backlog is real — because it usually is.

    Walk every unit, not just the vacant ones, before closing. Good luck with the 10–50 unit hunt — my DMs are open if you want to talk multifamily underwriting.

    • Investor · Jacksonville, NC · Member since 2025 · 8 posts · 3 votes
      1w

      Absolutely I will contact you for any questions thank you

  • Patrick O'SullivanBusiness Member
    Property Manager · Phoenix, AZ · Member since 2024 · 551 posts · 210 votes
    1w

    One expense that surprises a lot of first-time buyers is insurance. The seller’s premium often doesn’t reflect what a new owner will pay, especially on older properties, so I’d get real quotes before closing and check the property’s flood history, not just its flood zone.

    The operating problem that catches people off guard is the utilities. Older B and C properties often have water, sewer, or even heat on a master meter paid by the owner, and those bills can rise faster than rents. I’d ask for 12 to 24 months of actual utility bills, not just the totals on the seller’s P&L, and check whether billing tenants back for usage is allowed and practical for that building.

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  • Ali NajjarBusiness Member
    Lender · NJ · Member since 2025 · 66 posts · 28 votes
    1w

    Hey Joseph, I’m a lender and wanted to connect. A deal usually looks better on paper than it runs because of three things: property taxes that reassess after the sale, insurance that comes in higher on older buildings, and repairs the seller’s expense numbers leave out. Ask for the last 12 months of actual expenses before you trust the projections.

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  • Divin KanyamaBusiness Member
    Accountant · Seattle, WA · Member since 2025 · 566 posts · 242 votes
    1w

    @Joseph Blankenship , thank you for your service. With older B/C-class properties, the biggest surprise is often the combined impact of deferred maintenance, costly turns, utilities, insurance, and delinquency—not one major repair.

    Before closing, verify 12–24 months of actual collections, utility bills, invoices, work orders, turn costs, and insurance claims. Walk every unit possible, inspect major systems, and stress-test occupancy, repairs, taxes, insurance, and reserves.

    In coastal North Carolina, scrutinize wind and flood coverage, deductibles, drainage, moisture, corrosion, roofs, and separately metered utilities. Obtain firm insurance quotes early. I’d also ask managers and vendors what repeatedly breaks, why tenants leave, and how long turns truly take. A deal should still work when several ordinary problems happen at once.

  • Real Estate Agent · Boston, MA · Member since 2025 · 48 posts · 17 votes
    1w

    Appreciate that, Joseph. The door's open whenever a deal or a question comes up — the first one's usually where the surprises hide, so don't sit on a question that could cost you money. I run multifamily here in MA and I'm happy to be a sounding board. DMs are open.

  • Richard NeesePro Member
    Rental Property Investor · South Vinemont, AL · Member since 2026 · 35 posts · 8 votes
    1w

    Thank you for your service! I'm an Army Vet myself . (reservist with one tour to iraq many moons ago). I have several small mutlifamily properties in North Alabama in between huntsville and birmingham. I bought into the Multifamily hype and did some value add stuff about 7 years ago. Benefited from BRRR but I'm transitioning to SFH primarily now. I personally like the different exit strategies available on SFH better than Multis. Turnover and tenant relations are major problems for us. We have a much higher "cash for keys" costs built in than on our single family homes and we calculate our expenses at around 45-50% of gross. One tenant can run off many others and if they create a bug problem... good luck. Feel free to holler at me anytime to discuss specifics and i'll help any way i can. Good luck !

    • Investor · Jacksonville, NC · Member since 2025 · 8 posts · 3 votes
      1w

      Definitely will hit you up if I have any questions thanks I appreciate it

  • Denise SuppleeBusiness Member
    Realtor · Willow Grove, PA · Member since 2017 · 1k+ posts · 657 votes
    6d

    Welcome, Joseph. With older multifamily, I would pay very close attention to the condition of the big-ticket items; roof, HVAC, plumbing, electrical, and sewer. Those can change the numbers quickly. I'd also look closely at the actual operating history rather than relying only on the seller's projections. Talk to the property manager, look at maintenance records, and find out what has really been spent on the property. The things that don't show up in the initial underwriting are often the ones that hurt the most after closing.

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  • Investor · Annapolis, MD · Member since 2026 · 2 posts · 0 votes
    5d

    Hi, Joseph. Great question. I would be happy to chat with you any time. I have been every aspect of the multifamily business for 30+ years and currently own over 500 units in North Carolina.

  • Investor · Richmond, VA · Member since 2026 · 5 posts · 1 vote
    1d

    @Joseph Blankenship fellow veteran here (20+ years, retired). One check that surprised me while researching small multifamily around Richmond: the unit count in public records is often wrong on 5+ unit buildings. I compared public record and listing data against the actual count on 36 addresses. It was right on 13 of 17 two-to-four unit properties, but only 5 of 16 buildings with five or more units. Units get combined, split or converted and the record never catches up. Price per door, the rent roll and the expense ratio all hang on that number, so I’d confirm it against the leases and a walk of every unit before trusting the math.

    @Richard Neese your 45 to 50% of gross is a useful number. Is that what you underwrite on day one, or what your buildings actually ran once you owned them?

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