What are u doing to provide Exceptional Service?

Question

Everyday I'm thinking about being Exceptional..

1.  Helping others

2.  Taking care of tenant issues quickly

3.  Managing finances effectively

4.  Look for opportunities

I receive greater personal satisfaction!!! What are u doing?

Account Closed · Answer

• Being honest
• being honest
• being honest
• Getting out front of issues by being forward with lenders, partners, contractors, tenants etc
• Communication, communication communication
• Doing what I can to ensure new investors aren't taken for a ride by slimy dishonest people.

Marcia Maynard · Answer

*  Maintain high integrity.

*  Communicate effectively (be respectful, timely, open and honest).

*  Abide by the "Golden Rule".

*  Make amends when the situation warrants it.

*  If you see it, own it, don't ignore it, do something about it.

*  Be fair and firm.

*  Nurture relationships.

*  Keep the properties well maintained - be proactive.

*  Keep up to date records (tenant files, property files and financial records).

*  Listen more, speak less.

*  Give more, take less.

*  Hone your scoping skills and learn street mentality.

*  Continually work on making your rental contract relevant and well written.

*  Understand and abide by landlord-tenant laws, and know them better than your tenants do.  Work to make them better.

*  Lead people, manage things.

*  Be an active learner and a willing teacher.

*  Be community minded and participate in local endeavors for the greater good.

*  Do a good deed when do one expects it.

*  Under promise and over deliver.

*  Keep your priorities in order....