Kohler-is it the best?

[Jeff S.]

Elderly woman in her 80's needs to remodel her 2 bathrooms. A representative from Kohler came out and gave a bid of 38k for new showers which does not include any other work like new flooring, vanity and toilet etc. The rep said only Kohler can install their products and they do nothing else which means she is on her own to find another contractor to finish the remodel. She likes the product and wants top of the line but not really good at negotiating with another contractor. Trying to stay at arms length (close to relative type deal) but want to watch over an elderly person. Any thought?