Has anyone had issues contacting Trophy Point Investments lately?

[Malick Ngom]

Hey guys, I've been investing in real estate for 10 years using different lenders but have never experienced the issue I am having right now. I am working on closing a sale of one of my properties which is being held up because I am being ghosted by Trophy Point. I had initially reached out to Trophy Point for funds to help acquire the deal. I paid the loan off in full earlier this year and am now under contract to sell, with the closing date upon us. Trophy Point never filed the Release of Mortgage with my local land records and this is now obviously getting in the way of closing. My attorney and I have been reaching out for a while now but have not received any response. What would you do in this situation, is there some course of action to take other than just waiting for them to answer (which at this point I am not even sure if the lights are still on or they're just ignoring us) 

Thanks for the help!!