Skip to content
Two investors reviewing resources on a laptop

Get industry-leading resources — for free

Unlock resources for every investing strategy and stage with a free account.

By continuing, you agree to BiggerPockets LLC's Terms of Use and Privacy Policy

Followed Discussions Followed Categories Followed People Followed Locations
Classifieds
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

User Stats

34
Posts
8
Votes
Ethan Lieber
  • Specialist
  • San Francisco, CA
8
Votes |
34
Posts

24/7 Emergency Maintenance Solution & Tenant Reception

Ethan Lieber
  • Specialist
  • San Francisco, CA
Posted

24/7 Tenant Reception and Emergency Maintenance Solution

Instead of waking you up at midnight or interrupting your work day, your tenant calls Latchel. First, we take your tenant through an emergency diagnostic. Then we'll troubleshoot their issue over the phone to prevent an unnecessary visit from a contractor.

If we determine that your tenant is having a true emergency (see details below), we'll dispatch the best contractor for the job. We dispatch within 2 hours and contractors will charge the minimum amount necessary to prevent property damage. We can also dispatch your preferred contractors if you have them.

PROTECTING YOUR BUDGET

We enforce a strict budget for all emergencies. If you want more protection, you have the option to increase your budget limit when you begin services.

What qualifies as an emergency?

Any issue that can cause property damage or is a legal obligation to fix because of tenant habitability is considered an emergency.

- Leaks that could cause property damage

- No functioning toilets in the house

- No heat in cold weather (under 45F; 55F if young children, elderly, or sick people are present)

- No AC in hot weather (over 95F; 85F if young children, elderly, or sick people are present)

- Security and safety issues (broken windows, open doors)

- Electrical outages (not caused by power company) and loss of power to medical equipment

STOP TAKING TENANT CALLS

How much productivity goes down the drain when you don't get a good night's sleep? You should be focusing on business and your life, not waking up in the middle of the night to handle maintenance emergencies.

PRICING

After-Hours Service: $25 + $0.50 per Unit/Home

24/7 Service: $25 + $1 per Unit/Home

I welcome you to sign up for a meeting to see if Latchel can fit your needs by going here: http://latchel.as.me/ethan. Lets work together to make your rental properties easier to manage. 

Thank you so much for all your help and support. I can’t tell you how much we appreciate it. I look forward to continuing to share Latchel with you and appreciate you telling the world!

Offering