Updated almost 2 years ago on . Most recent reply
Landlord Software: Avail vs. Innago ?!
Hello everyone! Next week, I will be closing on my first single family investment property. Currently, the property is vacant. I will be self-managing it. After doing some initial research, Avail and Innago appears to be very popular Landlord software programs. Has anyone used Avail and/or Innago, if so, it would be greatly appreciated to know your experiences with both or either.
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Adding my experience to the pile. I've used Avail for several years after switching over from Apartments.com. I found Avail's dashboard and ability to advertise across syndicated listing sites initially appealing given I manage multiple coliving rentals. The software wasn't perfect but it was a much better user experience than Apartments.com. I upgraded to Unlimited Plus a few months after use when it was still $5/month. The main draw was the elimination of the ACH fees that tenants pay and FastPay rent payments. Avail also threw in customizable applications, leases, a personalized website, etc., for which I rarely found use, though.
Fast forward after a few years of use. Quicker receipt of rent payments never really happened. The time a tenant pays through Avail until the rent payment hits my bank has remained the same length of time (3-4 days). Additionally, Avail announced it was raising prices to $9/month in July 2024. Knowing that I wasn't receiving much value for what I was paying, I decided to conduct research and see what else was out there that could provide most of what I needed at acceptable pricing (subjective, I know).
I'm in the process of testing out Innago. I like the detailed tutorials, clean dashboard (better interface, IMO), more customization of properties, low ACH fees to renters, and the ability to still list across syndicated listing sites. I'll have a more informed experience in a few weeks once I've completed my test run of the software.
While it might be perceived as biased, Innago offers a decent summary of their software vs. Avail on the company's website: Link
