Appfolio

[Ryan Pyle]

I am looking at using appfolio software to help manage my units. I've been using Quickbooks for the last 10 years. I am an accountant by trade so I love QB, but I'm at 147 units now and I need something that can help manage the non-accounting side of my business. My books look great, but everything else is in a bungle of spreadsheets (service calls, unit status, make-ready flow, lease expiration dates, etc).  Plus, I would eventually love to hire someone to help me, and having a professional, easy to use system would make it easier for me mentally to hand things over.

I am hoping to get a few questions answered from those of you who use appfolio:

1. Pricing: were you able to negotiate with them?

2. Conversion: hopefully I can connect with someone who converted from QB to appfolio as I'd love to hear how easy or difficult the process was.

3. Flat fee: they say there are no hidden fees. Have you found this to be true? Is everything really included in the monthly subscription, or do they try to upsell modules and add-ons?

Thanks in advance.