Do you offer free internet?

Question

I'm considering looking into internet for my whole 8-plex. Yay or nay?

Ray Harrell · Answer

Nay. Let customers pay for their own stuff. Also, if they use your IP address for something illegal you could be held liable.

Kelly N. · Answer

Nope.  Our internet goes down often enough, I don't want to be getting calls form tenants when the internet doesn't work.  Or when their computer has an issue and they think the internet doesn't work.  Or the guy in 3A is always streaming videos and hogging bandwith.  Or the person in 2B who is downloading illegal stuff on the internet.

Edward Hamill · Answer

Not completely on topic... but I see so many adds with "free this" or "free that"...  I always found that free was worth what you pay in people's minds.  When I offer "Owner-paid this" or "Company-Paid that", there is a value I can associate with it to show my customer.  Also, when an item is not included next round/lease, no argument over "why did you take that away, it didnt cost anything anyways"... instead it is simply "The company has decided not to continue to pay for x".

Just my Ed-Payed opinion. (worth much more than free advice)

Solomon Johnson · Answer

Usually, my tenants pay for the internet. It will be easier for them to control all the payment processes and to fix possible problems.

Shaun Patterson · Answer

I know that some providers offer service for when you have issues with the signal going down. You can ask around and see what they offer if its something you really want to test out.

Jennifer Rysdam · Answer

Thanks everyone for the insight. I had the same thought about the phone calls every time it went down, lol! I can just hear them now wanting a credit on their rent because it was down for 2 days!

Jen

Shaun Patterson · Answer

@Jennifer Rysdam For some of our bigger units we get contracts with the providers. But that would just be an extra source of income for us. Also if it is a area where we need help getting tenants then we use that option when advertising our rental. I did know of a landlord who got a wifi hotspot set up with ATT and charged the tenants to have access for it. I'm not sure how it worked out but he seemed happy.

Do you offer free internet?

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