Pillow for Airbnb management

[Craig T.]

I'm house hacking in a duplex in Seattle.  The vacant unit is listed for long term rental, but I heard of this company Pillow.  Pillow manages your vacation rental through Airbnb, VRBO, and Homeaway.  Pillow handles all communication and schedules cleaners.  There's an upfront fee, 15% commission, cleaning supply fee ($9/reservation), and linen ($11/sleeping surface).  Has anybody used this service? If so, what are the pros and cons.

I have a W-2 job and can't turnover the unit on my own, the reason I'm looking into Pillow as an option.