Runaway Property Manager

Runaway Property Manager

Dallas, TX 路 Member since 2017 路 12 posts 路 0 votes

I'm a long distance property owner of a fourplex. It seems that my property manager is playing games with me and not providing information for work done to the property. A few of the items are listed below which occurred over a three year time span. The property manager I am using does have properties of his own and was referred to me through a friend. Let me know your thoughts.

-Charged for garbage disposal repair when apts. do not have them. I referenced there were no garbage disposals and no response.

-Charge $1,000 for paint/wall repair without providing photos. No response for photos once asked whether he will do it or not.

-"Replaced" the broken washer & dryer in one of the units with used units without my knowledge until I saw the monthly bill. Asked for photos and no response. I'm under the impression he swapped them out for older units from his other properties and charged me for them.

-An eviction notice was sent out to one of the tenants recently ending with a Sheriff escort. Is there a way I can verify an eviction notice was sent out for the address or that this happened with the city?

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Rental Property Investor 路 Cleveland, TN 路 Member since 2015 路 176 posts 路 58 votes
8y

Fire them! That's your investment their messing with.

See this reply in the discussion

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  • Rental Property Investor 路 Cleveland, TN 路 Member since 2015 路 176 posts 路 58 votes
    8y

    Fire them! That's your investment their messing with.

  • Severna Park, MD 路 Member since 2013 路 7k+ posts 路 7k+ votes
    8y

    Fire them in person , ask for keys and everything else . Hopefully they sent you an invoice for the garbage disposals by regular mail . That would be considered mail fraud . 

  • Rental Property Investor 路 Erie, PA 路 Member since 2018 路 6k+ posts 路 9k+ votes
    8y
    Save any and all correspondence with these grifters in case you go to court
  • Kim Meredith HamptonBusiness Member
    Real Estate Broker 路 St Petersburg 路 Member since 2014 路 2k+ posts 路 2k+ votes
    8y
    Jean, Save everything, and file with your States Dept of Business and Professional Regulation DBPR, this who usually holds licensure or with the Real Estate Commission. If what you say is true, this is stealing/fraud
  • Member since 2016 路 13k+ posts 路 12k+ votes
    8y

    It is not uncommon for out of state investors to go through multiple PM companies before they find the right fit.

    Find a new PM and move forward.

  • Real Estate Agent 路 Denton and Wise County, TX 路 Member since 2017 路 33 posts 路 17 votes
    8y

    The more time you waste, the more money you will lose. Fire them immediately. 

  • Real Estate Agent 路 Cupertino, CA 路 Member since 2016 路 4k+ posts 路 1k+ votes
    8y

    Is he involved direct deposit rent into your lender? If so is he current with mortgage? 

    This is a very common practice with some of the out of the area PM?


  • Dallas, TX 路 Member since 2017 路 12 posts 路 0 votes
    8y
    Originally posted by @Keith Weigand:

    Fire them! That's your investment their messing with.

     馃憤

  • Dallas, TX 路 Member since 2017 路 12 posts 路 0 votes
    8y
    Originally posted by @Matthew Paul:

    Fire them in person , ask for keys and everything else . Hopefully they sent you an invoice for the garbage disposals by regular mail . That would be considered mail fraud . 

     馃憤Invoice was sent via email.

  • Dallas, TX 路 Member since 2017 路 12 posts 路 0 votes
    8y
    Originally posted by @Dennis M.:

    Save any and all correspondence with these grifters in case you go to court

     馃憤

  • Dallas, TX 路 Member since 2017 路 12 posts 路 0 votes
    8y
    Originally posted by @Kim Meredith Hampton:

    Jean,

    Save everything, and file with your States Dept of Business and Professional Regulation DBPR, this who usually holds licensure or with the Real Estate Commission. If what you say is true, this is stealing/fraud

    馃憤Great information. I will follow up with this after finding a new property manager.

  • Dallas, TX 路 Member since 2017 路 12 posts 路 0 votes
    8y
    Originally posted by @Thomas S.:

    It is not uncommon for out of state investors to go through multiple PM companies before they find the right fit.

    Find a new PM and move forward.

     馃憤

  • Dallas, TX 路 Member since 2017 路 12 posts 路 0 votes
    8y
    Originally posted by @Teresa M.:

    The more time you waste, the more money you will lose. Fire them immediately. 

     馃憤

  • Dallas, TX 路 Member since 2017 路 12 posts 路 0 votes
    8y
    Originally posted by @Sam Shueh:

    Is he involved direct deposit rent into your lender? If so is he current with mortgage? 

    This is a very common practice with some of the out of the area PM?

    No just rent collection and property/tenant issues.

  • Nathan GesnerBusiness Member
    Moderator
    Real Estate Broker 路 Cody, WY 路 Member since 2010 路 28k+ posts 路 41k+ votes
    8y

    1. Find a new PM.

    2. Once a new PM is located, fire the old one and transfer management.

    3. Write a letter to the original PM demanding reimbursement for the unauthorized, unnecessary charges. Demand documented proof of repairs done and notice given. If your management agreement requires authorization/approval before making large repairs or replacing appliances, demand reimbursement for that.

    I would send demand to the PM and give them the opportunity to resolve this within 15 days. If they did not, I would file a complaint with the state commission.

    The DIY Landlord Book4.7247 Reviews
  • Dallas, TX 路 Member since 2017 路 12 posts 路 0 votes
    8y
    Originally posted by @Nathan Gesner:

    1. Find a new PM.

    2. Once a new PM is located, fire the old one and transfer management.

    3. Write a letter to the original PM demanding reimbursement for the unauthorized, unnecessary charges. Demand documented proof of repairs done and notice given. If your management agreement requires authorization/approval before making large repairs or replacing appliances, demand reimbursement for that.

    I would send demand to the PM and give them the opportunity to resolve this within 15 days. If they did not, I would file a complaint with the state commission.

     Thanks for the detailed information. I will start looking for a new PM and follow up with the above.

  • Rental Property Investor 路 Haverhill, MA 路 Member since 2017 路 290 posts 路 185 votes
    8y

    Sell the property and buy local. 

  • Dallas, TX 路 Member since 2017 路 12 posts 路 0 votes
    8y
    Originally posted by @Dick Stevens:

    Sell the property and buy local. 

     Wish I had the funds to do it. Stuck for now until then.

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