Tenants Without Hot Water

[Greg Snell]

HI all, the propane water heater in one of my units needs to be replaced. It looks like my tenants will be without hot water for a few days while everything gets worked out. Should I offer a rent reduction or something for my tenants for having to deal with no hot water for days?

[John Underwood]

I would talk with them and get a feel for the situation. They may say no big deal and don't worry about it. They may come across as upset and then you can offer soemting or ask them what they think an appropriate concession would be.