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All Forum Posts by: John Underwood

John Underwood has started 110 posts and replied 12369 times.

Post: Have you ever had a guest request an unreasonable refund? How did you handle it?

John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Investor
  • Greer, SC
  • Posts 12,568
  • Votes 15,333

In over a decade I have never had someone ask for any sort of refund. I also don't have to deal with the Airbnb crowd since we get most of our bookings from VRBO.

Post: When the Numbers Stop Working: Why One Investor Pulled the Plug on Airbnb

John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Investor
  • Greer, SC
  • Posts 12,568
  • Votes 15,333

I focus on LTR'S so I can weather any STR downturns. That said our lake house has many reasons for people to come stay there and it is still doing really well.

Our cabin in Pigeon Forge seems to be doing better than many others in the area. It also has a lot to offer and we have many people come back here year after year.

Post: Building a New STR Amenity Concept—Would You Offer This to Your Guests?

John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Investor
  • Greer, SC
  • Posts 12,568
  • Votes 15,333

I don't think I understand.

I already have ammenities listed on the OTA and you can filter and sort by many amenities.

Maybe your talking about local attractions to the property like a community pool or gym?

Post: Seeking Cohost Insights: Managing 5-25 STR Properties

John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Investor
  • Greer, SC
  • Posts 12,568
  • Votes 15,333
Quote from @Saad D.:

@John Underwood I'm simply doing some research on the needs of cohosts. Are you a cohost?

No, I am an investor, I own the properties I manage.

Post: Seeking Cohost Insights: Managing 5-25 STR Properties

John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Investor
  • Greer, SC
  • Posts 12,568
  • Votes 15,333
Quote from @Saad D.:

Hey BP Community,

I’m currently conducting research on cohosting in the STR space and would love to connect with those of you managing 5-25 properties. I’m particularly interested in how you handle the financial side of things – from invoicing and payments to expense tracking and tax reporting.

If you’re open to a brief chat, I’d love to learn more about:

  • Your biggest challenges in getting paid and managing cash flow
  • How you’re currently tracking expenses and commissions (manual spreadsheets, PMS software, etc.)
  • Whether you’re using any financial tools or platforms to streamline invoicing or reporting

I’m compiling insights to better understand the needs and pain points of cohosts and would really value your input. Feel free to drop a comment or DM me directly. Thanks for your time!

Best,
Saad


 You should have commercial property management software that does this, along with a PM license and insurance which I hope you have 

Post: Personal Days Ahead of Renting the Property

John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Investor
  • Greer, SC
  • Posts 12,568
  • Votes 15,333

Days primarily working at or on the property are not personal use days.

Post: IRS Definition of Rental Days and Personal Days

John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Investor
  • Greer, SC
  • Posts 12,568
  • Votes 15,333

I believe the general consensus of a day is how many nights.

So if you show up on a Tuesday and leave on a Wedsday that is one night.

Post: Visitors to Great Smoky Mountains National Park off 1.2 million from 2023

John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Investor
  • Greer, SC
  • Posts 12,568
  • Votes 15,333

Great information.

Luckily we are still doing pretty good. June is our best month so far. We have a lot of people that come back every year. 

If it doesn't fill up in certain months then that gives me an opportunity to go up.

Post: Pivoting in the Short Term Rental Market today? (PM's & Cohosting)

John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Investor
  • Greer, SC
  • Posts 12,568
  • Votes 15,333
Quote from @Gi'angelo Bautista:

@John Underwood @Michael Baum  there are PM's on this specific forum too...


 Ok

Post: Pivoting in the Short Term Rental Market today? (PM's & Cohosting)

John Underwood
#1 Short-Term & Vacation Rental Discussions Contributor
Posted
  • Investor
  • Greer, SC
  • Posts 12,568
  • Votes 15,333
Quote from @Michael Baum:

So @Gi'angelo Bautista, most of us here own our own properties.

Managing a hotel is really not the same as co-hosting a STR IMHO. You can get a 4 year degree is hotel hospitality and all the folks that I know who run hotels have that degree.


 Yes we are investors. PM and co-hosting is just a job.