Has anyone had issues with Zillow Rental Manager? Support, etc.

Question

I've had a rental listing on Zillow become inactive a couple of times within a week. I've changed my password, but can't see how anyone would have it in the first place. Has anyone else had their listings mysteriously deactivated on Zillow Rental Manager? I've put in tickets in the past regarding changes to listings that have gone unanswered.

Sam Shueh · Answer

You get what you paid for.   Many people have issues with Z but not other rental sites. One can put it on MLS with syndication to other sites seem to stay until listing is off the market.

Greg M. · Answer

I had a similar issue with a rental in a multi-unit building. I  didn't wish to reveal the actual unit for rent, so I listed it as 123 Main Street  and everything seemed fine, but the Zillow listing went inactive the next day. Unfortunately, there is another unit in the building  that is for sale and their clueless realtor did not list the unit number,  but also put 123 Main Street. Without knowing the unit numbers, I think  Zillow had a problem with thinking that a single unit was both being for sale and for rent and it made my rental listing inactive.

Russell Brazil · Answer

Nope, and I have a rental listed there right now without issue. Weird

Mark Papale · Answer

I have had issues with a free address not showing up as “for rent” when access by address.  I sent two requests for help and no response.  Second one not all pictures were showing on Zillow but were on trulia and hotpads.  I am close to trying another platform.

Wilson Churchill · Answer

No response from Support yet. It shows activity on the request as of 8 hours ago, but nothing that I can see.

Wilson Churchill · Answer

Well I put in another ticket. We'll see if they respond to this one. I see they have two-factor authentication for applications and payments. Having the same to change the status of listings or modify anything would just make too much sense..

Has anyone had issues with Zillow Rental Manager? Support, etc.

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