Online Rent Collection Providers

[Jason Nelson]

Looking throughout the forums there have been several discussions about potential problems with accepting/ using different online rent collection providers. Once such issue is when you are actively trying to evict an uncooperative tenant due to issues other than non-payment.

Does anyone have experience with Cozy, Venmo, Zelle or Zillow in which they allow the landlord to accept or decline the payment from the tenant? Additionally do any or all of these platforms allow the landlord to only accept the full rent that is due?

I could see issues if the tenant makes a partial payment and the courts side in favor of the tenant because the online transaction was automatically excepted.

Thoughts or examples welcomed Thanks! 

[Connie Chan]

hey Jason, I use Tellusapp.com for rent collection and it does let me block partial payments. Agree with you it’s important if you get stuck in a bad eviction situation. It also has options for late fees and the tenants get rent receipts and notifications if they don’t select the AutoPay function. My mom and husband use it too, their tenants like the flexibility being able to pay by phone. There are also some cool features such as being able to rent room by room or the automatic rent roll and cash flow statements.