Property Manager failed to replace fridge, insulin gone bad

[Ghia Mendoza]

Hi all! So I am a type 1 diabetic and I have 12 boxes of insulin pen (Novolog and long lantus). I submitted a work order for fridge March 1st and they came fix it. The fridge broke again after 2 days, they send a guy to fix it again. The third time it broke again. I told them just have the fridge remove and I will purchase my own. The property manager knows that I am a type 1 diabetic (Insulin dependent diabetic for life) and the risk of not having a stable temperature of fridge can damage my insulin which cost almost $500 per box. On march 27th they said they prefer the owner to replace the fridge so it will delivered March 30th. Pacific sales called to confirm delivery March 27th. On the day of supposed to be delivery March 30th there was no delivery, I have called Pacific Sales and they said my property manager just made a draft order but has not been paid. I spoke to Pharmacist and he does not recommend to use the insulin anymore. Do i have right to complaint to HUD and have them pay for my insulin that have gone bad. Isn't this failure on the property managers side to honor my disability? What your thoughts? The only thing I'm scared about if I filed a complaint is that they will evict us. FYI, this is a new property manager that just started 2 months ago. We have been good tenants, no complaints ever, pay rent online, house is very clean.

[Mike Cumbie]

Hi @Ghia Mendoza

I do not know your area or any specific laws. I also don't know your lease (Are utilities provided as a courtesy?) So my comment is just kind of off the cuff.

If I had $6000 worth of something in a fridge that was lifesaving or even just worth $6000 I would have bought a $79.00 mini fridge when it became clear there was not a stable temp. Yes complain, Yes ask for a replacement, Yes call them everyday to find out what is going on. But going down and buying $3.00 icebags or a cheap mini fridge to protect something that is not "Butter, Milk, lunchmeat and eggs" is important. It is like having a leak, sitting under it and complaining your clothes are moldy. 

I hope you get it solved and somehow you are not eating the whole cost but you can't just let it spoil.