Updated over 5 years ago on . Most recent reply
Cozy.co failing to connect to Experian
Hi all,
I'm running into the following error when trying to verify my identity to view the credit/background check in Cozy.co:
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We were unable to connect to Experian.
There was a problem communicating with Experian, please try again. If you continue to see this message, please contact customer support.
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The message makes it feel like there is an error with Cozy, is anyone else getting this message or have a suggestion on how to resolve? My credit isn't frozen, either.
Thanks!