Can I disconnect Utilities on Tenants move in date?

Question

We will ask tenants to transfer utilities to their name before handing out the keys. However we are in Tennessee, and we are not sure if we can shot off the utilities on Tenants move in date.

Mary M. · Answer

Ask tenant for proof of service...most utilities can provide this. No proof, no keys.

Joe Splitrock · Answer

I do not disconnect, mainly because some utilities have a reconnect fee, so they could be stuck with an extra bill. Realistically a day or two of utility is only a few dollars. We ask the tenants to set transfer for move in day and we call every utility to verify the change order is in place.

Theresa Harris · Answer

Some utility companies will allow you to transfer it out of your name on a set date.  The tenant still has to get it put in their name, however, utilities are left on.

Call the company before you go to drop off the keys to ensure they were switched and let the tenant know you will be checking before keys are handed over.

Ben Blecker · Answer

@Caleb Parr

Steve Morris · Answer

"we are not sure if we can shot off the utilities on Tenants move in date."

I think you mean switch over billing.  Shutting off is a long (in OR) process.  I would just call the utility and then tell them that on the 6th (if that's the move-in) to go out and do a final reading and then the payment is the tenant's responsibility at his mailing address.

Make sure they understand you are the owner, just so you get notified if the tenant doesn't pay.

Sharon Miller · Answer

Thank you all.

Andrew B. · Answer

@Sharon Miller

You should tell them they cannot have the keys until they provide proof that service is in their name.

Lien Vuong · Answer

I would give a five day grace period but a gentle reminder bc you dont want them to 'forget' to do it .. I've been stuck with that bill before.

Adam Martin · Answer

I let tenants know up front they need to make arrangements to have them in their name and that I have already arranged the disconnect on move in.  I will check the day before I am scheduled to hand over keys and our utilities will confirm with me they are moved over.  If not I remind them when finalizing the time to hand over keys.  If they are already on it can be done over the phone so there is no reason they can’t get it done.

Can I disconnect Utilities on Tenants move in date?

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